Effective Date: 03/01/2025

Last Updated: 01/01/2026

Ombu Insurance (“Ombu Insurance,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website (the “Site”), submit a form, request information, or communicate with us.

If you have questions about this Policy, contact us at info@ombuinsurance.com.

Who We Are

Ombu Insurance is an independent insurance agency. We help consumers compare and enroll in insurance products offered by various insurance carriers. We are not an insurance carrier and we are not affiliated with any government agency.

Managed By: Ombu Insurance LLC

Information We Collect

We may collect the following categories of information:

A. Information you provide to us

• Contact information: name, phone number, email address, mailing address

• Insurance-related information: zip code, state, age range, household information, insurance needs and preferences, and other details you choose to provide

• Communication content: messages you send us via forms, SMS, email, or other channels

• Appointment details: date/time preferences and availability (if you request scheduling)

B. Information collected automatically

When you visit the Site, we may automatically collect:

• Device and usage data: IP address, browser type, device type, pages visited, time spent, referring/exit pages, and timestamps

• Cookie and tracking data: cookie identifiers and similar technologies (see Section 6)

How We Use Your Information

We use your information to:

• Provide quotes, plan options, and insurance-related information you request

• Contact you by phone, SMS, email, and other channels you choose/consent to

• Schedule and confirm appointments and follow up on your request

• Provide customer support and respond to inquiries

• Improve the Site and our services (analytics, troubleshooting, performance)

• Prevent fraud, abuse, and unlawful activity

• Comply with legal obligations and enforce our terms

SMS Text Messaging Privacy and Consent (Important)

If you opt in to receive SMS text messages from Ombu Insurance:

A. What we send

Messages may include:

• Responses to your inquiry

• Quote and plan information

• Appointment confirmations/reminders

• Application/status updates and document requests

• Customer support messages

• If you consent, promotional and educational messages

B. Message frequency and costs

Message frequency varies. Message & data rates may apply.

C. Opt-out and help

D. No sale or sharing of SMS opt-in data for marketing

We do not sell, rent, share, or otherwise disclose your phone number or SMS opt-in information to third parties or affiliates for marketing or promotional purposes.

E. Service providers (allowed)

We may share limited information with service providers (for example, messaging platforms, email providers, CRM systems, or analytics tools) only to help us deliver messages and provide services on our behalf, and only for that purpose.

F. Consent is not required to purchase

Your consent to receive SMS messages is not a condition of purchase.

How We Share Information

We may share your information only as described below:

A. With service providers

We may share information with vendors who help us operate our business (e.g., website hosting, analytics, messaging delivery, customer support tools). These providers are permitted to use your information only to perform services for us.

B. With insurance carriers and related parties (as needed to serve you)

If you request enrollment help or quotes, we may share relevant information with insurance carriers, underwriting partners, or enrollment platforms to provide the products/services you request.

C. For legal reasons

We may disclose information if required to comply with law, regulation, legal process, or a lawful government request, or to protect rights, property, safety, or prevent fraud.

D. Business transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

We do not share your personal information with third parties for their own marketing purposes.

Cookies, Analytics, and Advertising Technologies

We may use cookies and similar technologies (pixels, tags) to:

• Remember preferences

• Measure site performance

• Understand traffic sources and user interactions

• Improve advertising effectiveness (where applicable)

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

Advertising partners

Some advertising platforms (for example, Google or Meta) may use cookies or pixels to measure ad performance. These platforms may receive limited information such as IP address, device/browser data, and event activity (e.g., page views, form submissions) depending on your settings and our implementation.

Data Retention

We keep your information only as long as necessary to:

• Provide services you request

• Maintain records for business, legal, and compliance purposes

• Resolve disputes and enforce agreements

Retention periods vary depending on data type and legal obligations.

Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided us personal information, contact us and we will take steps to delete it.

Your Privacy Choices

Depending on your location and applicable law, you may have certain rights such as:

• Request access to the personal information we hold about you

• Request correction or deletion (subject to legal requirements)

• Opt out of marketing emails (via the unsubscribe link)

• Opt out of SMS (reply STOP)

To make a request, email info@ombuinsurance.com.

External Links

Our Site may contain links to external websites we do not control. This Privacy Policy does not apply to those third-party sites.

Updates to This Privacy Policy

We may update this Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Your continued use of the Site after changes means you accept the updated Policy.

Contact Us

Ombu Insurance
Email: info@ombuinsurance.com
Website: www.ombuinsurance.com